To help you in situations where you may be required to submit the EU’s value-added tax (VAT), we’re introducing a new email template for the receipts your students receive upon purchasing a course.
The information that appears on the receipt depends on your payment gateway and whether or not you have BackOffice enabled.
For example, if you use one of Teachable’s payment gateways (the Monthly Payment Gateway or Teachable Payments) and you’ve opted-in to BackOffice—Teachable’s name, address, and VAT ID will appear on student receipts:
Alternatively, if you do not opt-in to BackOffice or are using custom payment gateways (and are therefore responsible for filing and remitting VAT), then your school’s billing address and VAT ID (if applicable) will automatically appear on student receipts:
If you're on the Basic plan and up, then you can preview the Receipt template in the Emails > Template Editor section of your school admin. To open the template, select Students > Receipt from the Select a Template drop-down menu. Once you've opened the template, click the Preview button to view how the template will appear to your students.
For more information, check out our Knowledge Base: