To help you in situations where you may be required to submit the EU’s value-added tax (VAT), we’re introducing a new email template for the receipts your students receive upon purchasing a course.
NOTE: At this time, the new Receipt email template is only available for modification in the Template Editor (available on the Basic plan and up). On May 2nd, the new Receipt email template will replace the New Enrollment email template and the New Enrollment email template will no longer be sent to your students.
The information that appears on the receipt depends on your payment gateway and whether or not you have BackOffice enabled.
For example, if you use one of Teachable’s payment gateways (the Monthly Payment Gateway or Teachable Payments) and you’ve opted-in to BackOffice—Teachable’s name, address, and VAT ID will appear on student receipts:
Alternatively, if you do not opt-in to BackOffice or are using custom payment gateways (and are therefore responsible for filing and remitting VAT), then your school’s billing address and VAT ID (if applicable) will automatically appear on student receipts:
If you’re on the Basic plan and up, then you can make additional modifications to the new student receipt template in the Emails > Template Editor > Students > Receipt section of your school admin.
For more information, check out our Knowledge Base: