reCAPTCHA Enabled by Default

To help prevent spam signups and increase the security of your site, we've enabled reCAPTCHA—a Google service that protects your school from spam and abuse—for all schools.

If desired, you can disable reCAPTCHA by going to Settings > General and scrolling down to the School section. There, you'll see the Add signup reCAPTCHA toggle:

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Facebook Pixel Integration

Previously, if you wanted to add a Facebook pixel to your school it would require adding custom code. Now for schools on a paid plan, all you have to do is go to Settings > Integrations, enable the "Facebook Pixel" integration, and enter your Facebook pixel's ID:

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Once the integration is enabled, your Facebook pixel will be added to all your school's checkout, sales, thank you, and lecture pages. By doing so, you can gather concrete data on how your Facebook ads are performing and optimize them to increase your conversion rate, as well as retarget those users who abandoned their cart.

For more information, take a look at this Knowledge Base article.

NOTE: If you've already added a Facebook pixel to your school using custom code, we recommend getting rid of it before enabling the native integration to avoid inaccurate data.

Potential Fraud Warnings

If you're using Teachable Payments or the Monthly Payment Gateway, we'll now let you know whenever a transaction is flagged as a potential fraud warning.

Stripe—the service Teachable uses to process card payments—describes potential/early fraud warnings as:

Notices generated by card issuers to flag payments that are suspected to be fraudulent. An EFW is created when a cardholder lodges a claim of fraud with their issuing bank and occurs before an official chargeback.

Whenever a transaction on your school triggers a potential fraud warning, school owners will receive an email letting them know which transaction it is.

Similarly, you can look at an individual transaction's details to see whether it has been flagged:

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There is also a new 'Potential Fraud' filter in Admin > Sales to help you find any flagged transactions.

For more information, check out this Knowledge Base article.

European Union VAT Filing

Previously, Teachable would file the European Union's value-added tax (VAT) at an additional charge for school owners opted in to BackOffice.

Starting today, January 2nd, 2020, Teachable will file VAT for all transactions that occur on Teachable Payments or the Monthly Payment Gateway at no additional charge—regardless of whether you have enabled BackOffice.

For more information on VAT, take a look at this Knowledge Base article.

Disable VAT Toggle for All Schools

Previously, if you wanted to disable VAT collection, you were required to opt in to BackOffice.

Now, any school that believes they are VAT-exempt can disable VAT collection by going to Admin > Settings > Taxes and disabling the Enable VAT Tax toggle:

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For more information on VAT, check out this Knowledge Base article.

Saved User Filters

If your school is on a paid plan, you now have to ability to save user filters:

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Saved filters are not limited to a single filter, so you can create a number of different user segments to access at anytime!

For more information, check out this Knowledge Base article.

New Page Editor - 'Go to course curriculum' Button Action

If you're using the new page editor to edit your course's thank you page, you can now add a button that takes your new students directly to your course curriculum upon clicking:

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For more information on the new page editor, take a look at this Knowledge Base article.

New Page Editor - 'Go to Checkout page' Button Action

If you're using the new page editor to edit your course's sales page, you can now add a button that takes users directly to your course's checkout page upon clicking:

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When configuring your button to go to a checkout page, you'll have to specify which pricing plan to use.

For more information on the new page editor, take a look at this Knowledge Base article.

New Page Editor - Image Block Link to URL

On the new page editor, you can now have an Image block link directly to a URL when you click the image:

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To see what blocks are are available for the new page editor, take a look at our Knowledge Base article on page blocks.

If your school doesn't have access to the new page editor yet, keep an eye on our blog post to see the migration timeline.

Individual Transaction Details - VAT Remittance Indicator

In an individual transaction's details, you can now see whether or not Teachable has remitted the EU value-added tax (VAT):

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For more information on transaction reports, check out this Knowledge Base article.