Course Pages Tab

To keep them in a more centralized location, we've moved course default pages to a new Pages tab:


From there, you'll be able to access your Thank You Page, Sales Page, and Checkout Page editors, so you can customize them as you see fit.

Teachable Payments and BackOffice

Previously, school owners were required to set up custom payment gateways in order to receive faster payouts. Alternatively, if you wanted Teachable to take care of some administrative tasks for you, you'd have to setup the Monthly Payment Gateway.

Unfortunately, there was no way to have the benefits of both gateways.

That's why we're so excited to announce Teachable Payments and BackOffice.

Teachable Payments is our new native payment gateway for US & Canada schools that allow you to decide when to get your payouts for credit card transactions—be it daily, weekly, or monthly.

We also wanted to make selling your course as easy as we could—that's where BackOffice comes in.

Once enabled, BackOffice takes care of some of the logistical pains of selling your course for a 2% fee per transaction.

This includes:

  • Paying out Authors and Affiliates
  • Filling out US tax forms
  • Filing and remitting VAT

In the future, we're hoping to continually expand upon our suite of BackOffice services, so you can worry on the most important thing: creating your course.

Find out more about Teachable Payments and BackOffice on our Knowledge Base.

Transaction Reports

We're excited to announce that we've made some big improvements to our transaction reports!

Now, an overview of your transaction history will display more information about total sales, earnings, affiliate earnings, refunds, and the number of chargebacks in the Sales > Transaction section of your school admin.


We've also added some additional filters, including a date range filter so that you can better sort your school's transaction data. These improvements to transaction reports will help school owners better track, monitor and account for their school's transactions.


For more information about transaction reports, please refer to our Knowledge Base here:

Understanding Your Transaction History and Reports

Monthly Payment Gateway

In an effort to be more clear with our naming conventions, what was was before called the Teachable Payment Gateway will now be known as the Monthly Payment Gateway.

There will be no change to the functionality of the gateway, and schools using the Monthly Payment Gateway will still be paid out every 30 days on the first of the month.

For more information about the Monthly Payment Gateway, please refer to our Knowledge Base here:

Setting Up the Monthly Payment Gateway

Earnings Statements

We’re excited to announce that earnings statements are now available for schools on all plans!

Now, Teachable will report earnings paid out after November 2017 in the Sales > Statements section of your school. Earnings statements will help school owners keep better track of their payouts by providing more details about their earnings, including payouts statuses, author and affiliate earnings, etc. This makes it easier to determine how much your school will be paid out and when!


For more information about earnings statements, please refer to our Knowledge Base here:

Accessing and Understanding Your Earnings Statements

Unrecognized Device Notification

The security of our users is a huge priority here at Teachable— in an effort to enhance the security of our platform, we'll now be sending a notification via email to school owners, authors, affiliates, and custom users when an unrecognized device has been used to login to their account.


We hope that by notifying users when a login attempt has been made on a device that we don't recognize, users will be able to better manage and safeguard the security of their Teachable accounts.

For further information about new device confirmations, please refer to our Knowledge Base here:

Logging Into Your Teachable School

Custom User Roles

We’re thrilled to introduce a new feature for our Business plan users—custom user roles! With custom user roles, your users can access Teachable with varying levels of site permissions. You can even give each custom role a name (e.g. “Customer Service” or “Assistant”) to help you organize your staff.


Custom user role permissions include the ability to:

  • Create & Manage Courses
  • Create & Manage Users
  • Erase Users
  • Issue Purchase Refunds
  • Manage School Settings
  • Moderate Comments
  • Publish & Delete Courses
  • Send Emails
  • View Course Reporting
  • View Financial Information

It’s easy to enable, modify, or revoke these permissions in your school's admin page.

For more information about creating custom users in your school, refer to our Knowledge Base:

Creating a Custom User Role

Certificates of Completion

As a school owner, you may want to reward your students for completing your course. Teachable is excited to announce that our new Certificates of Completion feature is now available for schools on the Professional plan and higher!

By navigating to the Certificates page for any of your courses, you can create a new certificate of completion by using 1 of 3 templates. Similarly, you can use Liquid and/or HTML to customize your own certificate.


While you can create as many certificates as you'd like, you can only have one active certificate at a time. The active certificate will automatically be issued to your students upon completion of your course.

Once created, whenever a student completes your course they will be shown a serialized certificate of completion!


For more information, please take a look at this Knowledge Base article.

VAT Inclusive Pricing

We’ve heard from our school owners that EU users aren’t used to seeing VAT added on top of the price of a digital good. While we always confirm VAT rates for each transaction processed in a Teachable school (and allow users to enter a VAT ID on the checkout page), now school owners have the option to display prices across their school with VAT included. You can enable VAT inclusive pricing in the Settings > Taxes section of your school admin:


This means that any user located in the EU will see the price of the course on the sales page (and your school’s course directory) combined with their country’s VAT rate before checking out.

While prices on the sales page and course directory will automatically include VAT (if VAT inclusive pricing is enabled), there’ll be no extra messaging cluttering up your sales page. There’ll also be no change to the checkout page itself; in other words, students will still see a full breakdown of the transaction (course price + VAT rate, if applicable) and they’ll still have the option to add a VAT ID.


For example, in the past, a student from Germany would navigate to the course sales page and see the course priced as $80. Then, they would click the enroll button and be directed to the checkout page, where they would see an additional charge of $15.20 for VAT. They would then need to confirm $95.20 as the total price of the course, including their VAT rate before being charged.


However, now a student from Germany would see this total charge on the sales page; so, they will see $95.20 as the total price of the course. After clicking the enroll button, they’ll be taken to the checkout page, where they’ll see the total price broken down into the price of the course ($80) plus the appropriate VAT rate ($15.20).


For previously existing schools, you’ll need to enable VAT inclusive pricing. For newly created schools, this option will be enabled by default. For more information about how to enable VAT inclusive pricing, refer to our Knowledge Base.

New Lecture Editor Features

We’re introducing some exciting new improvements to our lecture editor features, including a revamped text editor and a new code block that can directly implement or display code into a lecture.

Previously, you had to switch to HTML mode in the rich text editor to implement HTML code in your lectures. Now, you can use the Add Code tab to insert code into a lecture. You can also toggle on the Display Source Code setting to display source code in your lectures, which is particularly helpful for school owners who teach coding or programming.

We’ve also improved the way our formatting features work in the text editor—features such as bold, italic, clear formatting, embed image, and apply pre-formatted header styles.

Updated 5/8/18: By default, the new beta version of the text editor will display in the lecture editor. However, to ensure that schools continue to run as seamlessly as possible, you can now toggle off the beta version and revert to the old text editor by switching off the Beta toggle.


For more information about how to add text and code to your lectures, please refer to our Knowledge Base.

Adding and Rearranging Content in Your Lectures

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